European court expands reach of passenger compensation claims for denied boarding
Skift Take
In passenger rights cases, U.S. airlines should be bound by European laws when transporting passengers in Europe.
The European Union's Court of Justice ruled ruled on Thursday that passengers departing from or flying to an airport in a member state should be entitled to compensation when denied boarding not just because of overbooking, but also when they are turned away for operational reasons.
"Consequently, limiting the scope of 'denied boarding' exclusively to cases of overbooking would have the practical effect of substantially reducing the protection afforded to passengers, by denying them all protection, even if they find themselves in a situation for which, as in the ca