Articles tagged “big data”

The Jeff Katz and Boston Consulting Group startup Dihedral -- with an assist from two major airlines and four hotel chains -- can turn out to be something huge or meander nowhere like some of the traveler journeys they'll be charting. Certainly the two have a track record and they are hitting all the right notes, including Big Data and experiences.

Executing well from basic data points can win the day in customer service.

Barry Diller's intelligence is not artificial at all and it's sometimes underrated. Diller has been one of the superstars in crafting the trajectory of online travel through his acquisitions and perseverance when things didn't always go smoothly.

Recently, we launched a trend report with Snapshot on “Hospitality Analytics: How Data Can Make Hotels Smarter”. Download the report for FREE, today!

Recently, we launched a trend report with Snapshot on "Hospitality Analytics: How Data Can Make Hotels Smarter". Download the report for FREE, today!

The hospitality industry is rich with guest & marketplace data, but it faces challenges in putting that data to use in the form of revenue-driving analytics. We look at key…

Boxever put 15 airline executives in a room to tackle the challenges facing the industry.

Hotels need to start using the data they're collecting to make smart and personalized marketing decisions in order to stand out from the competition.

The travel and hospitality industry is indeed putting Big Data to use. One of the chief problems, though, is figuring out what to do with the massive amounts of data that guests provide every day.

Some day, travel brands will know you better than you know yourself and you won't feel violated because of it. Today is just not that day.