Articles tagged “big data”

Travel Megatrends 2017: Humanity Returns to Travel

Travel Megatrends 2017: Humanity Returns to Travel

Rafat Ali and Jason Clampet, Skift

Hospitality is all about the very human trait of empathy. And businesses need to remember that humans should remain front and center to create incredible experiences, helped — but in no way supplanted — by modern technology.

2 months ago

Travel Brands Are Failing to Capture Customers’ Imagination, Says Wolff Olins CEO

Travel Brands Are Failing to Capture Customers’ Imagination, Says Wolff Olins CEO

Grant Martin, Skift

There's not enough rich storytelling in the travel industry, says Wolff Olins CEO Ije Nwokorie. We tend to agree.

6 months ago

Orbitz Founding CEO Gets Backing From Major Airlines and Hotel Chains for ‘Experiences’ Startup

Orbitz Founding CEO Gets Backing From Major Airlines and Hotel Chains for ‘Experiences’ Startup

Dennis Schaal, Skift

The Jeff Katz and Boston Consulting Group startup Dihedral -- with an assist from two major airlines and four hotel chains -- can turn out to be something huge or meander nowhere like some of the traveler journeys they'll be charting. Certainly the two have a track record and they are hitting all the right notes, including Big Data and experiences.

8 months ago

Why Simple in Travel Can Be So Much Better Than Big Data

Why Simple in Travel Can Be So Much Better Than Big Data

Colin Nagy, Skift

Executing well from basic data points can win the day in customer service.

9 months ago

Expedia Chair Barry Diller: Artificial Intelligence Will Be Travel’s Next Big Thing

Expedia Chair Barry Diller: Artificial Intelligence Will Be Travel’s Next Big Thing

Dennis Schaal, Skift

Barry Diller's intelligence is not artificial at all and it's sometimes underrated. Diller has been one of the superstars in crafting the trajectory of online travel through his acquisitions and perseverance when things didn't always go smoothly.

12 months ago

Sponsored
The Value of Guest Data for Hotels

The Value of Guest Data for Hotels

Snapshot + Skift

Recently, we launched a trend report with Snapshot on “Hospitality Analytics: How Data Can Make Hotels Smarter”. Download the report for FREE, today!

1 year ago

Sponsored
How Smaller Hotel Companies Can Use Big Data

How Smaller Hotel Companies Can Use Big Data

Snapshot + Skift

Recently, we launched a trend report with Snapshot on "Hospitality Analytics: How Data Can Make Hotels Smarter". Download the report for FREE, today!

1 year ago

Sponsored
Execs from JetBlue, Cathay Pacific, and More on the Airline Industry’s Biggest Challenges

Execs from JetBlue, Cathay Pacific, and More on the Airline Industry’s Biggest Challenges

Boxever + Skift

Boxever put 15 airline executives in a room to tackle the challenges facing the industry.

1 year ago

Sponsored
How Hotels Can Take ‘Big Data’ Beyond the Buzzword

How Hotels Can Take ‘Big Data’ Beyond the Buzzword

Travel Tripper + Skift

Hotels need to start using the data they're collecting to make smart and personalized marketing decisions in order to stand out from the competition.

1 year ago

Four Seasons Hotels Taps Big Data to Upsell Food and Beverage

Four Seasons Hotels Taps Big Data to Upsell Food and Beverage

Dennis Schaal, Skift

The travel and hospitality industry is indeed putting Big Data to use. One of the chief problems, though, is figuring out what to do with the massive amounts of data that guests provide every day.

2 years ago

Travelers Say That Brands Don’t Know Them Like They Should

Travelers Say That Brands Don’t Know Them Like They Should

Dan Peltier, Skift

Some day, travel brands will know you better than you know yourself and you won't feel violated because of it. Today is just not that day.

2 years ago

Sponsored
How Hotels Can Turn Guest Data Into Action

How Hotels Can Turn Guest Data Into Action

CendynONE + Skift

Big data is driving opportunities to create loyalty and conversions for the hospitality industry, but it’s also posing challenges. The key to leveraging the power of customer information is to bring these datasets together. This report examines how to do that, and the value that can be extracted from big data once integration is underway. Download this report for FREE!

2 years ago