Articles tagged “aviation”

Hawaiian Airlines Handles Customers Via Text and 2 Other Aviation Trends This Week

Hawaiian Airlines Handles Customers Via Text and 2 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation news, JetBlue, Hawaiian, and Qatar find that tech can actually make their customers happier in a time when air travel seems to get more and more unpleasant.

4 days ago

Travelers Love Spunky Norwegian Air and 2 Other Aviation Trends This Week

Travelers Love Spunky Norwegian Air and 2 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation, our big story is about Norwegian Air bucking the trend. For once, an airline that passengers genuinely love, but that affection may not fix their falling profits.

2 weeks ago

Ryanair Cares Less About Fares and 5 Other Aviation Trends This Week

Ryanair Cares Less About Fares and 5 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation we discussed the state of low-cost flying. Ryanair is well poised to deal with declining airfares, but Spirit is struggling.

3 weeks ago

The Next Great U.S. Airfare Battle and 6 Other Aviation Trends This Week

The Next Great U.S. Airfare Battle and 6 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation, airlines race to the bottom on price and flyers care less about loyalty, motivated more by whoever's got those ultra-low fares.

4 weeks ago

United’s Financial Forecast Rises and 3 Other Aviation Trends This Week

United’s Financial Forecast Rises and 3 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation news, airlines manage to hold onto their customers despite some unpopular actions, whether its devaluing miles or dragging someone off a plane.

1 month ago

Designing an Airline Seat From Scratch and 2 Other Aviation Trends This Week

Designing an Airline Seat From Scratch and 2 Other Aviation Trends This Week

Sarah Enelow, Skift

This week, airlines split the difference between profitability and customer satisfaction. SAS competes with both low-cost and legacy carriers, and Skift gets an inside look at designing a new coach seat.

2 months ago

The Low-Cost, Long-Haul Revolution and 8 Other Aviation Trends This Week

The Low-Cost, Long-Haul Revolution and 8 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation, we thought about customer desires. Flyers want low-cost options, comfortable cabins, and probably flight attendants who aren't getting sick from their uniforms.

2 months ago

Flyers Love-Hate Cheap Fares and 7 Other Aviation Trends This Week

Flyers Love-Hate Cheap Fares and 7 Other Aviation Trends This Week

Sarah Enelow, Skift

This week we had airline loyalty on the brain. Most airlines are slashing loyalty perks except for the ultra-elite. Redeeming miles has never been so crazy and elusive.

2 months ago

Airlines CEOs See No Trump Slump and 5 Other Aviation Trends This Week

Airlines CEOs See No Trump Slump and 5 Other Aviation Trends This Week

Andrew Sheivachman, Skift

These are the aviation trends we were talking about this week.

2 months ago

JetBlue Tests Facial Recognition and 5 Other Aviation Trends This Week

JetBlue Tests Facial Recognition and 5 Other Aviation Trends This Week

Sarah Enelow, Skift

These are the aviation trends we were talking about this week.

2 months ago

Airlines Put Facebook Messenger Chatbots to Work and 5 Other Aviation Trends This Week

Airlines Put Facebook Messenger Chatbots to Work and 5 Other Aviation Trends This Week

Sarah Enelow, Skift

These are the aviation trends we were talking about this week.

3 months ago

Laptop Ban Complications and 6 Other Aviation Trends This Week

Laptop Ban Complications and 6 Other Aviation Trends This Week

Sarah Enelow, Skift

These are the aviation trends we were talking about this week.

3 months ago