AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift's own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events.

Experiences

Middle East Small Businesses Amp up Travel and Entertainment Spending

Mastercard's Travel Industry Trends 2023 report highlights the significance of personalized experiences and flexible payment options in meeting evolving consumer expectations. By prioritizing these factors, travel businesses can cultivate stronger customer relationships, boost loyalty, and thrive in a highly competitive market.
Hotels

Q&A: Decoding the Key Tech Trends Shaping the Guest Experience Today

As we navigate a world transformed by technology, the hospitality industry stands at a crossroads. Success hinges not solely on adopting digital solutions, but on personalizing them with the human touch, blurring the lines between the digital and tangible realms. The challenge for hospitality leaders is clear: adopt, adapt, and excel.
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