Articles tagged “ancillary services”

GuestLogix has some heavy-lifting ahead as it restructures to downplay its reliance on low-margin hardware sales for use in the onboard sale of ancillary services. The company has long-standing airline relationships, and new partnerships with in-flight entertainment companies such as Golden Eagle Entertainment, but it is going to be very tough going.

Lufthansa's Guide Service has an international flair that other VIP services don't: It is offered in 51 languages at Frankfurt and 33 languages at Munich airports. That translates into very personalized service as the airline values some customers much more highly than others.

The price guarantee makes the option of booking through Carnival more attractive. In addition, it's nice to book a tour where passengers have the peace of mind that the ship is not going to depart without them.

Spirit Airlines is closely watched by the industry and successful initiatives will influence other carriers' actions. The only thing worse than being hated is being bankrupt.

The last time slots opened up at LaGuardia, Southwest wasn't a successful bidder. If DCA slots open up, and LaGuardia slots again become available, you can expect Southwest to go all in.

It’ll be fascinating to watch the impact ancillary fees have in a new market. They will likely prove instrumental in keeping airlines’ operation costs low and sustainable as foreign investors enter the market for the first time.

Great primer on the push and pull between airlines and the traditional booking distribution systems, and how airlines hold an advantage if they build up good digital retail capabilities.

It’s possible that meal upgrades are the one ancillary fee that both passengers and airlines can agree on with passengers willing to pick up the tab for better quality meals that airlines can’t afford to offer for free.

The incremental hikes in 2012 and bundling only serves to confuse consumers and make true price comparison even more difficult to decipher.

Experts say this is the most consumer friendly DOT to date, but its efforts to increase fare transparency won’t stop the industry from looking for little ways to boost their bottom line at the cost of their passengers.