Articles tagged “ancillary services”

Southwest CEO: We Won’t Introduce Basic Economy

Southwest CEO: We Won’t Introduce Basic Economy

Dennis Schaal, Skift

Southwest has known for years that there is money to be made in differentiation and protecting your brand identity regardless of what Wall Street thinks. That's a factor in its decision not to launch basic economy or bag fees.

4 months ago

Southwest CEO: ‘Number One Priority’ Is Controlling Costs

Southwest CEO: ‘Number One Priority’ Is Controlling Costs

Dennis Schaal, Skift

There's no way around it: Southwest's new emphasis on cost-containment, productivity gains, and other efficiencies doesn't provide an optimistic outlook for passenger experience. It should make Southwest a more profitable airline — if passengers go along for the ride.

7 months ago

EasyJet Is Making Less Money From Bag Fees Than Its Competitors

EasyJet Is Making Less Money From Bag Fees Than Its Competitors

Patrick Whyte, Skift

It's difficult to tell much from the first quarter results, but EasyJet seems on track to have a decent year. Acquiring some of Air Berlin’s operations will also enable it to grow in the lucrative German market.

1 year ago

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

Deanna Ting, Skift

We all understand why hotels are collecting more fees but the types of fees and surcharges they're collecting seem to be changing in interesting ways. More stringent cancellation fees are a trend while totals for Internet-access fees declined.

2 years ago

U.S. Rail Line Amtrak Mulls Shrinking Legroom Like Airlines Do

U.S. Rail Line Amtrak Mulls Shrinking Legroom Like Airlines Do

Associated Press

Senator Schumer's opposition won't be enough to dissuade Amtrak from installing economy seats and mounting an initiative to increase ancillary revenue. Hellooo: Former Delta CEO Richard Anderson is the new Amtrak CEO. Enough said.

2 years ago

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Why a Seamless Payment Strategy Is Key to Selling More Ancillary Services

Why a Seamless Payment Strategy Is Key to Selling More Ancillary Services

worldpay + Skift

Travel providers who want to provide customers with a seamless travel experience should no longer think of the payment process as an afterthought.

2 years ago

Kinder, Gentler Airlines Bring Back Free Snacks and Entertainment

Kinder, Gentler Airlines Bring Back Free Snacks and Entertainment

Justin Bachman, Bloomberg

When it comes to onboard perks, little things mean a lot. Free snacks -- and perish the thought, free meals -- plus in-flight entertainment without charge will go a long way toward engendering loyalty from passengers at the back of the plane. Smart moves by the airlines involved.

3 years ago

In a Shocker, It’s Been an Historic Summer for Plunging Airfares

In a Shocker, It’s Been an Historic Summer for Plunging Airfares

Andrew Sheivachman, Skift

Reduced airfares are great for consumers, but it's still unclear how much travelers are seeing in the lower fares that the Bureau of Labor Statistics' data suggest are out there.

4 years ago

Lufthansa Expands Services With CheapOair Even as Airline Pursues Surcharge

Lufthansa Expands Services With CheapOair Even as Airline Pursues Surcharge

Dennis Schaal, Skift

Lufthansa is being pragmatic. The airline knows its differences with the global distribution systems will get sorted out, one way or another, over the long term. In the meantime it still needs travel agencies such as CheapOair to sell its tickets and ancillary services.

4 years ago

JetBlue Embraces Apple Pay for In-Flight Food and Upgrade Purchases

JetBlue Embraces Apple Pay for In-Flight Food and Upgrade Purchases

Dennis Schaal, Skift

We sure are glad the the FCC gave the go-ahead for passengers to turn on their phones in-flight. No more having to fumble for credit cards with Apple Pay on JetBlue flights. Google Wallet, though, appears to be missing in action.

4 years ago

Routehappy Secures $3.3 Million in Funding to Boost Airlines’ Ancillary Services

Routehappy Secures $3.3 Million in Funding to Boost Airlines’ Ancillary Services

Dennis Schaal, Skift

Like many travel startups, Routehappy labored to find its way. Now it is onto something with its Routehappy Hub, although there will be larger competitors trying to tackle the same problem. Still, tough problems like this create opportunities.

4 years ago

Sabre CEO Tells IATA to Leave the Innovation to Us

Sabre CEO Tells IATA to Leave the Innovation to Us

Dennis Schaal, Skift

Sabre's Klein is correct that IATA won't be driving the implementation of the next wave of ancillary and personalized services from airlines. But the track record shows that Sabre won't likely be doing so, either.

4 years ago