Articles tagged “ancillary services”

Hotels

Hotels See Minibar Profits in Beauty Products

The hotel minibar is becoming a stale concept. So substituting beer and chips for self-care alternatives has a promising trajectory.

Hotels See Minibar Profits in Beauty Products

Cruises

Royal Caribbean Passenger On-Board Spending Splurge Helps Lower Losses

Royal Caribbean is sailing along on several trends —strong economic conditions, travel interest in experiences and pent-up demand— to get out of the red.

Royal Caribbean Passenger On-Board Spending Splurge Helps Lower Losses

Travel Agents

U.S. Travel Agents Tells Officials in D.C. We Like Airline Fee Disclosures … To a Point

Travel agents want transparency of fees charged by airlines, but are concerned they're doing the heavy lifting required to share the details.

U.S. Travel Agents Tells Officials in D.C. We Like Airline Fee Disclosures … To a Point

Short-Term Rentals

Sonder Announces a Stock Option Exchange Plan to Retain Employees

How would you like to be a Sonder exec boasting that your free cash flow margin improved from negative 127 percent a year ago to negative 37 percent in the second quarter? Well, that's one measure of progress.

Sonder Announces a Stock Option Exchange Plan to Retain Employees
Free Read

Travel Technology

5 Tips for Unlocking Ancillary Revenue Throughout the Traveler Journey

Selling unbundled services doesn’t automatically translate to bottom-line results. As travel brands navigate the road to recovery, a successful ancillary strategy relies on a balance of human creativity and machine-based learning to deliver the right message about the right product at the right time.

5 Tips for Unlocking Ancillary Revenue Throughout the Traveler Journey

News Blog

United Airlines Is Taking Preorders of Drinks and Snacks 5 Days Before Flights

United, and a lot of other U.S.-based airlines didn't permit onboard booze purchases during most of the pandemic, but that's changed and the airline is now even enabling passengers on certain U.S. domestic flights to order snacks and drinks up to five days before their trips. United is enabling preordering of Bacardi Rum, although not…

Travel Agents

Flight Centre Confronts Airline Commission Cuts

Flight Centre Travel Group is a global travel agency so it should be able to handle Air New Zealand and Qantas getting around to slashing travel agent commissions two decades after Delta Air Lines kicked off the trend in the U.S. It won't be without some pain, however.

Flight Centre Confronts Airline Commission Cuts

Online Travel

Hopper Inherits an Air France-KLM Partnership as Part of Acquisition

The acquisition of Smooss clearly wasn't a budget buster for Hopper, but it could be another piece in the unglamorous behind-the-scenes tech effort to smooth the way for distribution deals with airlines.

Hopper Inherits an Air France-KLM Partnership as Part of Acquisition

Cruises

Carnival Passengers Are Spending Big Onboard

Pent-up demand isn't merely the desire to start traveling again. In the case of Carnival Corp. passengers, it means spending big to enjoy life during sailings.

Carnival Passengers Are Spending Big Onboard

Airlines

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

In an industry record, four budget airlines generated more revenue from ancillaries than they did from ticket sales in 2020. More importantly, ancillary revenue grew across all of the largest airlines last year despite the crisis.

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020