Articles tagged “ancillary services”

Cruises

Carnival Passengers Are Spending Big Onboard

Pent-up demand isn't merely the desire to start traveling again. In the case of Carnival Corp. passengers, it means spending big to enjoy life during sailings.

Carnival Passengers Are Spending Big Onboard

Airlines

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

In an industry record, four budget airlines generated more revenue from ancillaries than they did from ticket sales in 2020. More importantly, ancillary revenue grew across all of the largest airlines last year despite the crisis.

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

Airlines

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies

Startups come and startups go. But it's worth looking at Gordian Software regardless. Big-name airlines have taken a sudden interest in the tech vendor, and their interest highlights a broader opportunity for them in upselling ticketed flyers.

The Startup Turbocharging the Airline Upsell Game at Online Travel Agencies

Coronavirus

UK Blocks Sabre Acquisition of Farelogix as Anticompetitive

Sabre's arguments that UK regulators would merely fall in line if a U.S. court backed Sabre's merger with Farelogix were naive. The UK ruling was essentially correct about the proposed deal stifling innovation, and somewhere airlines are quietly celebrating the ruling.

UK Blocks Sabre Acquisition of Farelogix as Anticompetitive

Airlines

Southwest CEO: We Won’t Introduce Basic Economy

Southwest has known for years that there is money to be made in differentiation and protecting your brand identity regardless of what Wall Street thinks. That's a factor in its decision not to launch basic economy or bag fees.

Southwest CEO: We Won’t Introduce Basic Economy

Airlines

Southwest CEO: ‘Number One Priority’ Is Controlling Costs

There's no way around it: Southwest's new emphasis on cost-containment, productivity gains, and other efficiencies doesn't provide an optimistic outlook for passenger experience. It should make Southwest a more profitable airline — if passengers go along for the ride.

Southwest CEO: ‘Number One Priority’ Is Controlling Costs

Airlines

EasyJet Is Making Less Money From Bag Fees Than Its Competitors

It's difficult to tell much from the first quarter results, but EasyJet seems on track to have a decent year. Acquiring some of Air Berlin’s operations will also enable it to grow in the lucrative German market.

EasyJet Is Making Less Money From Bag Fees Than Its Competitors

Hotels

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

We all understand why hotels are collecting more fees but the types of fees and surcharges they're collecting seem to be changing in interesting ways. More stringent cancellation fees are a trend while totals for Internet-access fees declined.

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

Rail

U.S. Rail Line Amtrak Mulls Shrinking Legroom Like Airlines Do

Senator Schumer's opposition won't be enough to dissuade Amtrak from installing economy seats and mounting an initiative to increase ancillary revenue. Hellooo: Former Delta CEO Richard Anderson is the new Amtrak CEO. Enough said.

U.S. Rail Line Amtrak Mulls Shrinking Legroom Like Airlines Do
Free Read

Business Travel

Why a Seamless Payment Strategy Is Key to Selling More Ancillary Services

Travel providers who want to provide customers with a seamless travel experience should no longer think of the payment process as an afterthought.

Why a Seamless Payment Strategy Is Key to Selling More Ancillary Services