Articles tagged “ancillary revenue”

Hotels

Fees at U.S. Hotels on Track for a Record High This Year

More hotels are realizing that charging people for Wi-Fi access isn't going to win them any brownie points. But beyond consumer ire, including angry TripAdvisor reviews, hoteliers should probably be more concerned about the Federal Trade Commission stepping in and clamping down on perceived "deceptive hotel fees."
Airlines

Airline Fee Revenue Expected to Reach Nearly $60 Billion in 2015

Airlines needed to find some way to make money. It seems they’ve finally found it. If passengers stop buying based on published fares and start buying based on the products offered, the airlines’ new dependency on ancillary sales could drive improvements to the passenger experience.