Articles tagged “alice”

Airlines

Dominica’s New Airport and 8 Other Top Travel Stories This Week

In Skift’s top stories this week, Dominica sets eyes on a new international airport, Amtrak plans for an expensive upgrade, and Mexico reaches pre-pandemic levels of travel.

Dominica’s New Airport and 8 Other Top Travel Stories This Week

Online Travel

Expedia in Latest Exit From Hospitality Tech Sells Alice

Hotels generally don't want online travel agencies to run their front desks and house-cleaning services. And Expedia Group is much better at marketing and booking hotel rooms than operating them.

Expedia in Latest Exit From Hospitality Tech Sells Alice

Hotels

Viceroy Hotels Is Using Smartwatches to Be More Hospitable

Personally — while Virgin Atlantic may disagree with us — wearing a smartwatch is preferable to donning a Google Glass, and we have a feeling hotel staff members would agree, too.

Viceroy Hotels Is Using Smartwatches to Be More Hospitable

Online Travel

Hotel-Tech Startup Alice Acquires Smaller Rival GoConcierge

Expedia has famously grown by acquisition. Will Expedia-controlled Alice also try to do the same for its hospitality operations software business? If any concierges know, contact us. We'll tip well for answers.

Hotel-Tech Startup Alice Acquires Smaller Rival GoConcierge

Online Travel

Expedia Leads $26 Million Alice Investment in Hotel Tech Push

Alice is now majority-owned by Expedia. That brings heft to its dream of becoming the largest data machine in hospitality for operations and guest service.

Expedia Leads $26 Million Alice Investment in Hotel Tech Push

Hotels

Hotels Find That Guests Won’t Wait When It Comes to Mobile Messaging

While we'd probably cut these response times in half or maybe more before we start to get frustrated, the importance of this survey lies not in how long people are willing to wait for a response to a hotel service request made by text, mobile apps, email, or social media. It's the fact that more hotels need to be paying attention to these channels and instituting better standards for addressing requests that come through them.

Hotels Find That Guests Won’t Wait When It Comes to Mobile Messaging

Online Travel

Expedia Reveals Its Ownership Stakes in Smaller Travel Sites and Services

Expedia inherited some minority investments in travel startups from HomeAway and Trivago, and made a few of its own in 2015. Look for Expedia to spread its money around in 2016, making additional minority investments, as well as a big acquisition or two.

Expedia Reveals Its Ownership Stakes in Smaller Travel Sites and Services

Online Travel

Expedia Leads $9.5 Million Investment in Hotel Platform Alice

Alice is Expedia's latest foray into hotel technology as it previously signed a deal with Checkmate. Investing in these platforms can help create better guest experiences at Expedia's partner hotels, which in turn makes for a closer business relationship between Expedia and hotels.

Expedia Leads $9.5 Million Investment in Hotel Platform Alice

Startups

Expedia Invests in Hotel Guest-Experience Platform Alice

It's another chapter in the convergence of everything: Expedia, the online travel agency, invested in the Alice guest-experience app as Expedia tries to get deeper into providing technology services for hotels. Everyone's doing it -- or will soon.

Expedia Invests in Hotel Guest-Experience Platform Alice

Online Travel

Hotel Concierge App Alice Secures $1.3 Million in Funding

For hotels that don't have the resources to develop their own apps, the Alice hotel app and concierge service, and others like it, could be a useful solution for making concierge services more mobile-oriented.

Hotel Concierge App Alice Secures $1.3 Million in Funding