Articles tagged “alibaba”

Hotels

Marriott Leans Into Superapps to Build Up Loyalty

The likes of Alibaba, Grab, and Rakuten have billions of members. If hotels can tap into a just fraction of their users, and convert them to their own loyalty schemes, they'll be mighty happy.

Marriott Leans Into Superapps to Build Up Loyalty

Online Travel

Marriott’s Arne Sorenson Upended Travel Distribution

Arne Sorenson was a maverick in his own way. He quietly visited Airbnb headquarters in 2014 to get a better understanding of short-term rentals, which culminated in Marriott's Homes & Villas. And he found a way to have a mutually beneficial relationship with those "evil" online travel agencies.

Marriott’s Arne Sorenson Upended Travel Distribution

Online Travel

Online Travel Innovation May Emerge From Big Tech Crackdown on 3 Continents

Regulators in China, Europe, and the U.S. can certainly screw up on execution of their goals with over-regulation, under-regulation, or initiatives that are off-target. But there's something happening around the globe that points to a new and potentially hopeful era for competition and innovation.

Online Travel Innovation May Emerge From Big Tech Crackdown on 3 Continents

Online Travel

The Largest IPO in History Just Happened and It Has a Huge Travel Angle

Booking.com, Airbnb, Marriott, and every high-end retail shop on the Champs-Élysées want to see the proliferation of Alipay and other digital payment services to capture the spending of Chinese travelers. But Alipay's key cross-border payments strategy, despite a record-setting IPO, has run into major snags.

The Largest IPO in History Just Happened and It Has a Huge Travel Angle

Online Travel

Travel Companies Adapt to a Livestreaming Trend That May Outlast the Pandemic

The pandemic rapidly sped up a trend in livestreams. But the early success of Trip.com Group's and Alibaba Group's Fliggy webcasts marketing travel suggests that the phenomenon is here to stay.

Travel Companies Adapt to a Livestreaming Trend That May Outlast the Pandemic

Coronavirus

Chinese Online Platforms View the Great Travel Recovery as a Drawn-Out Process

An unfortunate first-mover in the pandemic, China, in turn, got an early start on its travel recovery. But officials at major travel companies there view a robust bounce back as taking a year or longer — and much of that pace depends on how quickly coronavirus gets neutralized in the rest of the world.

Chinese Online Platforms View the Great Travel Recovery as a Drawn-Out Process

Coronavirus

Local Travel to Benefit Most in China’s First Major Holiday Since Coronavirus

The Chinese travel industry has its first chance at a rebound during the upcoming Labor Day holiday, but there is still a long way to go before a return to 2019 demand levels.

Local Travel to Benefit Most in China’s First Major Holiday Since Coronavirus

Tourism

A Drop in European Visitors to Thailand Is a Wake-Up Call

While it focuses on arresting a drop in Chinese arrivals, Thailand should spend equal or more time assessing why European arrivals are declining. It's the higher spending market. The reasons are different, and it's time for Thailand to look internally rather than blame external factors like Brexit, the baht, and a trade war for Europe's shrinkage.

A Drop in European Visitors to Thailand Is a Wake-Up Call

Hotels

Accor and Alibaba Form Partnership to Attract Chinese Travelers

Accor has formed a partnership with online marketplace Alibaba to make it easier for Chinese travelers to book rooms and other services. It's a smart move to appeal to Alibaba's 700 million high-spending consumers who are eager to travel around the world.

Accor and Alibaba Form Partnership to Attract Chinese Travelers

Hotels

Marriott’s Growth in China Helps Buck New Industry Trend

Alibaba does not deserve all of the credit for Marriott's sustained performance in China over the past year, but the partnership with the e-commerce company shows just how mutually beneficial these kinds of agreements can be.

Marriott’s Growth in China Helps Buck New Industry Trend