airinsiders Archives - Skift

Longer Flights Have Hong Kong Airlines Rethinking Customer Experience

Longer Flights Have Hong Kong Airlines Rethinking Customer Experience

Brian Sumers, Skift

3 years ago

American Airlines Knows if You’ve Been Cheating on It With a Competitor

American Airlines Knows if You’ve Been Cheating on It With a Competitor

Brian Sumers, Skift

3 years ago

Why Air Canada Is Starting From Scratch With Its Loyalty Program

Why Air Canada Is Starting From Scratch With Its Loyalty Program

Brian Sumers, Skift

3 years ago

Airport Secrets From an Architect Who Designs Them

Airport Secrets From an Architect Who Designs Them

Brian Sumers, Skift

3 years ago

The Airport Lounge Business — An Insider’s View of How It All Works

The Airport Lounge Business — An Insider’s View of How It All Works

Brian Sumers, Skift

3 years ago

Allegiant Air Agonizes Over New Routes for Months or Even Years

Allegiant Air Agonizes Over New Routes for Months or Even Years

Brian Sumers, Skift

3 years ago

Airline Food Conundrum – Paid Meals Winning Out Over Freebies

Airline Food Conundrum – Paid Meals Winning Out Over Freebies

Brian Sumers, Skift

3 years ago

Interview: Why In-Flight Entertainment Screens May Persist on Long-Haul Routes

Interview: Why In-Flight Entertainment Screens May Persist on Long-Haul Routes

Brian Sumers, Skift

3 years ago

Business of Pajamas, Pillows and Bragging Rights on Airplanes

Business of Pajamas, Pillows and Bragging Rights on Airplanes

Brian Sumers, Skift

4 years ago