Articles tagged “airasia”

In short, Asia's travelers are looking to go far, far from the madding crowd.

Go on, roll your eyes. When you're done, think again and you might see the strategic value of AirAsia's grand music masterplan.

If Oyo isn’t the answer for budget hotels, then what is? New players such as Zuzu Hospitality Solutions are entering the Asian market, believing they are it. Whether or not that's the case, what's clear is that Asia’s small independent hotels can do with more choices for tech solutions.

The world's first attempt to bring airline cuisine to the ground — not the other way round — is here, and in a few years AirAsia figures there will be a chain of 1,000 franchised restaurants. It's becoming a serious matter.

So is chatting with Chatbot Charlie an improved experience over Human Charlie? With more airlines undergoing digital transformations, sadly so, especially for call center workers.

A new system that enables the sharing of guest data between hotels and the authorities is meant to increase productivity at hotels. Really? Better communication is needed.

It’s finally happened. AirAsia.com is selling other airlines on its website and app. Powered by Kiwi.com, it's a start. Getting direct contracts with airlines is next. Should online travel agencies continue to doubt AirAsia's foray into their turf? “Believe the unbelievable,” CEO Tony Fernandes said.

There are floors full of marketing folks and techies at Expedia, Booking.com, United, and American Airlines who are measuring whether consumers click faster on the yellow button or the red banner. Can airline websites afford to be cheerleader, confidante, and payment processor simultaneously? Very doubtful.

Closing islands for a rehab seems fashionable in Southeast Asia. It shouldn’t be. Authorities must first assess options carefully, and by no means should premature announcements be made. Just look at the Komodo Island example and the wrong messages Indonesia has sent about one of its most unique tourism assets.

AirAsia’s head honcho can’t wait to transform the airline — he's in the driver’s seat for AirAsia.com and pulling in the best of his troop on the journey. Second-quarter results, just out, show a rather promising platform.