While the jury is still out on Go First making a comeback, it is important for India to ensure that the crisis doesn’t dent the larger goal of the country’s aviation industry.
A series of mammoth airplane orders is turning India into one of the hottest markets for planemakers. What remains to be seen is if it can continue to maintain a similar proportion of aircraft deliveries in the future.
The sustenance of domestic leisure travel and higher bookings from meetings, incentives, conferences and exhibitions, coupled with an increase in foreign tourist arrivals, would continue to support revenues in the business travel market.
Recognizing Indian low-cost carrier Indigo's achievement of flying 86 million passengers in 2023 fiscal, CEO Pieter Elbers acknowledges that customer choice plays a vital role in achieving such remarkable numbers. No wonder, Indigo thinks it's now time to implement a loyalty program to help attract and retain customers.
Strong demand recovery in the hospitality business and a higher number of storefronts on Oyo’s platform gives the budget hotel chain much reason to cheer.
As new distribution capabilities and alternative strategies emerge, travel agents' traditional reliance on global distribution systems for selling tickets is changing.
To become creators of equipment, platforms and systems will require a thriving indigenous research, design, development and manufacturing infrastructure.