Articles tagged “air france”

Holidays are a stressful time for most travelers. Airlines took the opportunity to be present by introducing their crew members, showing customer appreciation, and entertaining travelers.

This video brings back many happy memories, but writing about it is just as much fun and far less stressful.

Airlines' huge followings are the source of monumental moves in social interactions and acquisitions.

When timely and relevant, celebrate your country, lifestyle, and your fans.

Testing NFC opens some possibilities, but any system that requires participants to buy new hardware, as opposed to using their existing device, faces adoption hurdles.

Make your social media campaigns count by integrating your creative assets across relevant platforms and rewarding your fans with interactions filled with enthusiasm.

In times of anticipated crisis, man your Twitter stations. Provide up-to-date information, genuine sympathy and additional assistance.

New redesigned cabins will soon become commonplace on global carriers making brand, cost and connections the primary decision makers. Since its redesign is necessary to compete, Air France's rollout can be considered obligation over innovation.

While photos and hashtags are still worthy forms of social media currency, customer service is proving to gain more value for airlines.

We're a bit ho-hum on this campaign.