Planet Partner Content

Digital transformation is reshaping the hospitality landscape, and the stakes have never been higher. As tech-savvy travelers dictate new norms, hotels are under pressure to keep up. Planet’s latest report offers valuable insights into the evolving preferences of today’s travelers, providing a roadmap for hotels navigating this complex landscape.

In a world where connectivity is king, hotels face an ever-evolving landscape of guest expectations. As the industry adopts cloud-based solutions to meet these growing demands, new standards are being set for the connected hotel of tomorrow.

Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti. A unified platform centered on payments can not only streamline hospitality technology, it can also power data-driven insights that save time, improve operations, reinforce loyalty, and boost revenue.

In this video from Skift Forum Europe, we hear from Planet’s chief marketing officer, Rory O’Neill, and vice president, hospitality payment solutions, Manika Singh, on how the right payment solutions can help hotels create great customer experiences as well as solve post-pandemic operational challenges.

Guests are returning to hotels and are more ready than ever to embrace digital and mobile technology to take control of their journeys. The challenge for hotels is balancing the right level of face-to-face interaction and contactless options to ensure a five-star experience.