AWS for Travel and Hospitality Partner Content

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Airlines

Skift Aviation Forum Video: Why Leading Airlines Are Focused on Data

In this video from Skift Aviation Forum 2023, we hear from Massimo Morin, global head of travel for AWS, and Alex Zoghlin, president and CEO of ATPCO, about the importance of modernizing airlines’ legacy systems and utilizing data for business transformation.

AWS for Travel and Hospitality + Skift | 1 month ago

Skift Aviation Forum Video: Why Leading Airlines Are Focused on Data
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Travel Technology

How Technology Enables and Enhances the Human Touch

Cloud technology is revolutionizing customer service in travel and hospitality. By passing routine requests through flexible, efficient, automated, and intelligent systems, companies give their human agents more space to handle complex issues with a delicate personal touch.

AWS for Travel and Hospitality + Skift | 2 months ago

How Technology Enables and Enhances the Human Touch
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Hotels

Skift Global Forum Video: Using Data to Deepen Customer Relationships

In this video from Skift Global Forum 2023, we hear from Clare Ward, worldwide technical leader of travel & hospitality solutions at AWS, and Noha Abdalla, chief marketing officer at Choice Hotels, on the ways companies can put their data to work to create lasting customer relationships.

AWS for Travel and Hospitality + Skift | 2 months ago

Skift Global Forum Video: Using Data to Deepen Customer Relationships
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Travel Technology

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

In a recent webinar, Amazon Web Services (AWS) joined Skift to explore how cloud technology can unlock foundational innovation for travel and hospitality companies across their organizations.

AWS for Travel and Hospitality + Skift | 5 months ago

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?
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Travel Technology

New Research: Technology’s Impact on Company Culture and Customer Experience in Travel and Hospitality

The concept of digital transformation has taken on new meaning for travel and hospitality in 2023. Amid generational changes in traveler demands and behaviors, rapid advancements in automation and artificial intelligence (AI), and persistent volatility in the economy, environment, and geopolitics, the industry finds itself redefining “business as usual.” A new research report from Skift…

AWS for Travel and Hospitality + Skift | 6 months ago
New Research: Technology’s Impact on Company Culture and Customer Experience in Travel and Hospitality
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Airlines

Skift Aviation Forum Video: What’s Next for Aviation and Digital Transformation in 2023

In this video from Skift Aviation Forum 2022, we hear from Massimo Morin, global head of travel, Amazon Web Services, and Jason Birnbaum, chief information officer, United Airlines, about how aviation companies are emphasizing digital solutions to become more agile and pivot their businesses to be more efficient and innovative.

AWS for Travel and Hospitality + Skift | 1 year ago

Skift Aviation Forum Video: What’s Next for Aviation and Digital Transformation in 2023
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Travel Technology

10 Digital Transformation Trends Driving the Traveler Experience of the Future

Highlighting research and insights from “The 2022 Digital Transformation Report,” we’ve identified 10 ways travel companies are adapting to changing customer expectations by adjusting practices, processes, and philosophy at all levels of the organization.

AWS for Travel and Hospitality + Skift | 1 year ago

10 Digital Transformation Trends Driving the Traveler Experience of the Future
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Travel Technology

Skift Global Forum Video: Digital Transformation and Building What’s Next in Travel

In this video recording from Skift Global Forum, we hear from David Peller, managing director, AWS Travel & Hospitality, Amazon Web Services and Tom Kershaw, chief product & technology officer, Travelport, who discussed how digital transformation is impacting the customer travel experience and what brands must do to respond.

AWS + Skift | 2 years ago

Skift Global Forum Video: Digital Transformation and Building What’s Next in Travel