Hotels in the economy segment have more at risk on user review sites, but would be wise to leverage the information found on the sites to address specific failures.
Competition is growing against Zipcar, especially in local markets, but its recent successful expansion in Spain and Austria gives investors confidence for further growth efforts.
The culture clash between relatively button-down Priceline and sometimes sockless and irreverent Kayak couldn't be more stark. But Kayak will operate semi-independently and the merger may finally help Kayak become the global brand that Priceline's Boyd thinks it can become.
With 3.1 million downloads of its mobile apps in the third quarter (bringing total to over 20 million overall), and increasing prowess in monetizing queries from smartphones, Kayak is certainly a leader in mobile within the travel industry.