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Mobile is making its mark on travel expense submissions as an increasing number of road warriors snap photos of their receipts and submit them through online tools.

It wasn't easy, but Brand USA finally got the reauthorization that it and much of the travel industry coveted.

The world of online travel booking has undergone more radical changes in the past 18 months than any time since it changed the world of travel booking in the late…

Understanding changing consumer behavior is important to build the right strategies for travel loyalty programs in our digital age. This presentation explains the larger context around it.

Having seen airline fashion icons go bust, we warm to an airline smart enough to go classic.  

One of Google's largest customers, the Priceline Group, loves Google but what's love got to do with it? Google isn't growing fast enough to meet Booking.com's needs so the company turned to data-challenged TV advertising to cope with the demand-generation gap.

A global transformation has taken place at airports turning previously stark hubs into mini-cities with local food and shopping options. The mix of political and commercial stakeholders in charge of New York City airports has slowed its similar progress; however, all parties are now realizing the importance in quickly improving the flyer experience.

The Bandwagon app's matching system is a smart way to reduce congestion and wait times without impacting current transportation infrastructure. If it's a success, we expect the service to expand quickly.

Many vacation rental owners are not going to be happy about HomeAway's online booking push -- but it is in the best interest of travelers and HomeAway's shareholders are going to back the move, as well.

Fares may ultimately be lower in 2015, but most airlines will want to use this oil savings to cover deficits in their balance sheet for as long as they can get away with it.

This content strategy works because the website is dynamic with new in-house and user generated content posting on a daily basis, and it's seamlessly integrated with social.