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Online Travel

The 2021 Digital Transformation Report

The Covid-19 pandemic in 2020 was a digital wake-up call for the travel and hospitality industry, placing new demands on companies across the sector and creating an urgent need for solutions to address them. Travelers demanded more online shopping options, digital communications, and contactless solutions, forcing companies to adapt how they served customers. Meanwhile, behind…

AWS + Skift | 1 week ago

Hotels

Series Round-Up: Reimagining the Future of the Hotel Tech Stack

As enterprise hotel and hospitality companies face a raft of new challenges in the post-Covid market, game changing digital solutions and automation are coming to the fore. For example, on the operational front, executives are looking at new ways to update their hotel technology roadmaps, shifting towards cloud- and tech-based solutions as a way of modernizing…

Shiji Group + Skift | 2 months ago

Hotels

Executive Focus Report: Hospitality & Marketing Summit

As hotels reach a pivotal midpoint in their recovery heading into a busy summer season, Skift examined hospitality’s rebound and future through a recent jam-packed one-day summit. The Summit highlighted critical consumer trends, marketing strategies, shifts in the guest experience, operational hurdles and labor shortages, and the latest distribution tactics to consider at this important…

CLC Lodging + Skift | 3 months ago

Online Travel

New Report: 6 Digital Advertising Trends to Accelerate Travel’s Covid-19 Recovery

To say that the travel industry was hit hard by the onset of the global pandemic in 2020 is an understatement. Consumer demand all but disappeared as people around the world sheltered at home and borders were shut down. At the same time, the world transitioned most facets of life into the digital realm so…

Sojern + Skift | 3 months ago

New Report: Back to Hospitality — Getting Smarter and More Profitable in a Post-Covid World

After a dramatic year for the hospitality ecosystem, the lead-in to summer 2021 is revealing signs of recovery. Global travel demand is at its highest since the beginning of the pandemic, as the industry finds itself at a promising turning point. The impacts have been widespread. After a year of limitations and stay at home…

Oracle Hospitality + Skift | 3 months ago

Business Travel

Executive Focus Report: Loyalty & Subscription Summit

Loyalty is undergoing a reset as the travel industry navigates its way out of the pandemic. In order to capture pent-up demand and stay relevant, brands must overhaul points programs and consider subscription models to address rapidly changing traveler habits. Skift’s Loyalty & Subscription Summit brought together editors, analysts, and special guests to discuss the…

Salesforce + Skift | 5 months ago

Business Travel

Executive Focus Report: Business Travel and the Future of Work

Before the pandemic, the multi-trillion dollar business travel sector was set to experience a dramatic digital transformation. The pandemic only accelerated these critical shifts. Now that we’re moving into a post-crisis world, what will corporate travel look like as companies, both large and small, continue to embrace tech solutions, and the future of work becomes…

CLC Lodging + Skift | 5 months ago

Business Travel

Report: Five Trends That Will Define the Future of Business Travel

There’s no question that 2020 brought a seismic shift to the corporate travel sector. In the face of a global pandemic, nearly every stakeholder—including suppliers, business travelers, business travel platforms, and travel managers—had to reassess old habits, shift business plans, and reimagine what business travel might look like moving forward. Making that exercise more challenging…

TripActions + Skift | 7 months ago

Hotels

New Report: Five Contactless Hotel Technology Trends for 2021

Every technology disruption provides an opportunity for hotels to reevaluate the way they run their businesses and communicate with guests. This is when innovative experiences are often born. It happened with the computerized property management system, it happened with email and online booking, and it happened with smartphone adoption, to name a few examples. Today,…

Medallia Zingle + Skift | 9 months ago

SkiftX

Skift Report: Five Trends That Will Transform Corporate Air Travel Retailing in 2021

There’s no shortage of statistics or soundbites related to the difficulties facing corporate travel, the airline industry, and the global economy. Most recovery scenarios are looking at a two-year timeline, minimum. Travel managers, agencies, and airlines need to balance realism about the near term with preparation for the long term. Some localized business trips are…

Airlines Reporting Corporation (ARC) + Skift | 9 months ago