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Travel Technology

Hospitality in 2025: Automated, Intelligent… and More Personal

Imagining the future is hard, and predicting it is even harder. The pandemic changed the way we see hospitality, and the past two years left us wondering, “What will the ‘new normal’ look like?” Oracle Hospitality and Skift surveyed more than 600 hoteliers and 5,000 consumers across the world to better understand their expectations in…

Hospitality in 2025: Automated, Intelligent… and More Personal
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Hotels

New Report: 6 Ways to Maximize Hotel Revenue in an Evolving Data Landscape

Many well-intentioned hospitality executives thought they’d spend the pandemic revamping strategies, innovating, and cleaning up systems and processes. Now, as travel returns and they scramble to launch new marketing campaigns, they’re returning to what they know and finding the same old tactics no longer work. Covid-19 changed the way people travel, and hotel marketing strategies…

New Report: 6 Ways to Maximize Hotel Revenue in an Evolving Data Landscape
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Tourism

New Report: How Travel Brands Are Using Customer Data to Drive Growth

The digital world has permanently changed the relationship between travel brands and their customers. As digital interactions during the traveler journey continue to increase, brands now have the opportunity to use the vast troves of customer data available to deliver unique, personalized experiences. By leveraging customer data gathered through the combination of digital and in-person…

New Report: How Travel Brands Are Using Customer Data to Drive Growth
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Tourism

Destination USA: Engaging and Inspiring International Travelers in a New Era

Destinations and tourism players throughout the United States are open, ready, and eager to welcome international travelers. Looking toward 2022 and beyond, there will be exciting, unprecedented opportunities for the U.S. travel industry to join together and support each other on this mission. While the outlook on global tourism remains uncertain, one thing is for…

Destination USA: Engaging and Inspiring International Travelers in a New Era
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Business Travel

7 Key Trends That Will Define Corporate Travel & Expense in 2022

While 2021 has been another unique year for business travel, robust industry momentum is pointing to a strong recovery in 2022. Skift and TripActions present this new insights deck exploring the state of corporate travel and expense as companies embark on new journeys ahead in 2022. Much has changed, of course, and the question remains:…

7 Key Trends That Will Define Corporate Travel & Expense in 2022
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Business Travel

The State of Corporate Travel and Expense 2022

The past 18 months have profoundly impacted the corporate travel space, with rapid developments underway in areas such as the future of office and work culture, evolving company travel policies, employee safety, and the overall reorientation of business travel planning and programming in the post-pandemic environment. But as 2021 draws to a close, corporate travel…

The State of Corporate Travel and Expense 2022
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Online Travel

The 2021 Digital Transformation Report

The Covid-19 pandemic in 2020 was a digital wake-up call for the travel and hospitality industry, placing new demands on companies across the sector and creating an urgent need for solutions to address them. Travelers demanded more online shopping options, digital communications, and contactless solutions, forcing companies to adapt how they served customers. Meanwhile, behind…

The 2021 Digital Transformation Report
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Hotels

Series Round-Up: Reimagining the Future of the Hotel Tech Stack

As enterprise hotel and hospitality companies face a raft of new challenges in the post-Covid market, game changing digital solutions and automation are coming to the fore. For example, on the operational front, executives are looking at new ways to update their hotel technology roadmaps, shifting towards cloud- and tech-based solutions as a way of modernizing…

Series Round-Up: Reimagining the Future of the Hotel Tech Stack
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Hotels

Executive Focus Report: Hospitality & Marketing Summit

As hotels reach a pivotal midpoint in their recovery heading into a busy summer season, Skift examined hospitality’s rebound and future through a recent jam-packed one-day summit. The Summit highlighted critical consumer trends, marketing strategies, shifts in the guest experience, operational hurdles and labor shortages, and the latest distribution tactics to consider at this important…

Executive Focus Report: Hospitality & Marketing Summit
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Online Travel

New Report: 6 Digital Advertising Trends to Accelerate Travel’s Covid-19 Recovery

To say that the travel industry was hit hard by the onset of the global pandemic in 2020 is an understatement. Consumer demand all but disappeared as people around the world sheltered at home and borders were shut down. At the same time, the world transitioned most facets of life into the digital realm so…

New Report: 6 Digital Advertising Trends to Accelerate Travel’s Covid-19 Recovery