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Business Travel News

These articles explore key aspects of the industry, including travel buyers, distribution, duty of care, and loyalty programs, providing valuable insights for stakeholders and decision-makers. Travel buyers will find relevant information on the latest procurement strategies, negotiation tactics, and supplier relations, enabling them to make informed decisions and optimize their travel programs. In the realm of distribution, the archive covers the evolving landscape of booking channels, global distribution systems (GDS), and direct connects, shedding light on the challenges and opportunities in this area. The archive also delves into the critical issue of duty of care, emphasizing the importance of traveler safety, risk management, and compliance with ever-changing regulations. Learn also how companies are leveraging loyalty programs to enhance traveler satisfaction, drive cost savings, and foster long-term relationships with suppliers.

Business Travel

Empire State Building group moves one step closer to $1 billion IPO

The IPO is essentially a real estate deal. But tourism accounts for a huge chunk of the Empire State Building's revenue and it could be a beneficiary of the transaction.

Empire State Building group moves one step closer to $1 billion IPO

Business Travel

The General Services Administration seeks ways to cut travel costs

The GSA has been forced to make real changes, or at least look like it’s doing so, after making headlines twice this year for spending too much on conferences and its inefficient virtual employee program.

The General Services Administration seeks ways to cut travel costs

Airlines

United raises lounge memberships rates for individuals and couples

United plans on hitting up its loyal customer an additional amount for airport lounge access in 2013. The squeeze is on.

Airlines

Large corporations are the early adopters of travel technology and apps

The differentiation between travelers from large and small businesses highlights the amount of energy it takes for an organization to teach travelers about the available tech solutions.

Large corporations are the early adopters of travel technology and apps

Airlines

American Airlines took $55 million revenue hit from Sandy and pilot disruptions

American Airlines and Travelport kicked the can and decided to continue their negotiations in 2013. While Hurricane Sandy and pilot job actions took their toll in November, at least there will be no disruption in the airline's distribution arrangements for now.

Business Travel

TripLingo rolls out version 2.0 with free content and on-call human translators

TripLingo’s long-term success will come from establishing partnerships with businesses and booking agencies to ensure the technology lands in the hands of monolinguists again and again.

TripLingo rolls out version 2.0 with free content and on-call human translators

Business Travel

TripIt users to get hotel upgrade offers thanks to parent company’s new investment

Given its numerous investments in startups, Concur is making a play to become one of the most influential travel tech companies on earth.

TripIt users to get hotel upgrade offers thanks to parent company’s new investment

Airlines

Looking good: American Airlines gets international Wi-Fi with delivery of its first Boeing 777-300ER

It's doubtful that US Airways has been collaborating with American Airlines on the latter's suspected new livery, but then again everything takes time.

Looking good: American Airlines gets international Wi-Fi with delivery of its first Boeing 777-300ER

Airlines

DOT balks again on contentious airline fee decision

The DOT apparently doesn't have a strong appetite for getting in between the airlines, on the one hand, and the global distribution systems and travel agencies, on the other, when it comes to the hot-button and divisive issue of airline-fee disclosure rules.

Business Travel

European companies continue to decrease cuts to business travel budgets this year

The good news is budget cuts have decreased annually since 2009, but doesn't start expecting spending increases also. Economic uncertainty and rising travel costs means corporate travel budgets will likely remain flat in 2013.