Business Travel News

The survivors of skirmishes past, from commission cuts to the perceived threats of the internet, have reinvented their businesses and thrive in a new landscape where personal touch still matters.

As a travel advisor focusing on the entertainment industry, Amy Keeling has been practicing personalization for years, although not in the way the tech world thinks about it. Keeling has become an expert in ensuring comfort for her roster of rock bands as she learned their unique preferences over the last 25 years.

It might not be surprising to hear that rich experiences will continue to be high on the lists of travelers in 2019. But there are a few trends that will shape the types of experiences they’ll be looking for.

The closer relationship between the American Society of Travel Advisors and its subsidiary, the renamed ASTA Small Business Network, promises greater visibility for independents with consumers. However, the real winner may be the parent organization, given the growing importance of the independent sector.

Hyatt retooled its "cash + points" award booking calculations last week and it illustrated the perils of building out a loyalty program without expecting members to abuse it.

China is expected to remain a hotbed of both domestic and international business travel. Chinese corporations are attempting to keep costs down even as the need for business travel increases.

Getting exclusive access for guests is becoming a key differentiator for the very best hotels.

In a day when exclusive access and intimate experiences are heralded over material goods, a meal prepared by world-class chefs in a spectacular setting is something luxury consumers are willing to travel for.

A partner benefit that allowed many of American's frequent flyers to earn status through co-branded credit card spending is vanishing next year.

While corporate travel at large claims to have a major focus on safety, research shows that women who travel for business routinely face safety threats. More needs to be done by companies to protect women and empower them to thrive professionally when traveling.