Selene Brophy

Tour Operators

What the Empire State Building Shows About Tech's Potential in Tours and Activities

The pandemic reluctantly drove operators towards online tech solutions to survive. Now in a strange reversal of fortune, those online solutions are holding their own, especially as the tours and activities sector gets back to pre-pandemic capacity. Travel 102 floors to the top of the Empire State Building Observatory and learn more.
Tour Operators

A New CIO Is Latest C-Suite Change at TUI

Top-level leadership changes at Tour operator TUI continue as the German-headquartered firm confirmed the appointed a new Chief Information Officer, Pieter Jordaan. 
Travel Agents

How Prepared Are Travel Agents for China's Reopening This Weekend?

China's tourism experts warned the industry to prepare for the return of the Chinese traveler months ago — meaning active destination promotions with special packages catering to China's reopening should already be in place. We will know how well it heeded that call in the days ahead.
Experiences

Tackling Africa's 'Superficial' Safari Problem

A luxury lodge filling its plunge pool from a water-distressed community is the height of irresponsibility. And being an eco-tour operator is so much more than offering wildlife viewing — the safari experience value chain needs better accountability to ensure biodiversity protection and longevity.
Experiences

Guyana's New Eco Tours Are Giving Indigenous People a Say

It's one thing to create off-the-beaten-track adventures, but just how sustainable these multi-day experiences are needs careful consideration from the remote locals. After all, they're expected to drip-feed off those offerings by showcasing their everyday existence.
Experiences

Dubai Tour Planning Faces a Mid-Market Beachfront Gap

The Middle East is leading global tourism recovery as its robust expansion in both leisure and business experiences fuel its appeal. Add to this, its long summer remains a key multi-day tour drawcard for tour operators selling the region.