Hotels Spent $100 Million Fighting OTAs. Did It Actually Work?
If AI agents become the next distribution layer, does the decade-long battle between hotels and OTAs even matter anymore?
Sean O’Neill is Skift’s Senior Hospitality Editor. Sean’s forte is reporting, and he’s broken multiple hotel industry scoops. He has also conducted 1:1 interviews on stage with the CEOs of Marriott, Hilton, IHG, Hyatt, and Wyndham.