Rashaad Jorden

Travel agents, sometimes called advisors, have seen many changes through the years, but the pandemic altered their profession in unimaginable ways. And that upheaval's not dying down anytime soon, with booking travel becoming more complicated and advisors seeing their roles as even more necessary.

The global focus on sustainability will be the catalyst for the asset light and human-focused tour operator sector going mainstream.

Paying homage to a region’s cultural and aesthetic heritage requires more sensitivity than ever before — and enhanced stewardship.

Covid is still wreaking havoc on many consumers' travel plans, but some companies act like that's not the case, considering the loops they're asking travelers to go through to get a refund.

KKDay is ready for significant growth across Asia, but it needs to act fast as its rivals are also eager to take advantage of the surging demand for travel to the continent.

Digital payments have grown rapidly in Latin America, where a large percentage of residents have actually never had a bank account. But the systems need to be coordinated for visitors to really cash in on it.

Between permanent shifts into remote working, the Great Resignation, and spikes in flight cancellations, investing in advanced automation technology could be the only way call centers in the travel industry can show consistency long-term. Or just hire more humans.

An American Airlines computer glitch threatened to cause more disruption for U.S. airports during the July 4 weekend.

The UK government is accelerating national security checks for new airport employees to tackle staffing shortages that have contributed to a chaotic summer for travelers in the country and throughout…

In Skift's top stories this week, the causes of airlines' chaotic summer are revealed, the list of the highest-paid online travel agency CEOs is unveiled, and travel companies are turning to TikTok to recruit new staff.