United Airlines Says It Eliminated 4% of Management Jobs Due to AI
United is the first U.S. airline to publicly say that AI will lead to fewer jobs.
Meghna Maharishi is Skift’s Airline Reporter, where she covers everything from loyalty programs to policy-making in Washington, D.C. She previously covered the airline industry at The Points Guy, worked on the investigative desk at CNBC, and did data visualization at CNN Politics. Send tips to Meghna on Signal at mmaharishi.61.