Kristen Hawley

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Food and Drink

Chefs+Tech: Elements of Fine Dining Creep into Fast-Casual

The term "fast-casual" seems loosely defined as fast food steps up its game and full service restaurants become more casual to adapt to changing times. Now, some of the elements that define fine dining are showing up in more casual formats. Lines = blurred.

Chefs+Tech: Elements of Fine Dining Creep into Fast-Casual

Food and Drink

Chefs+Tech: What Danny Meyer’s Martina Means for Restaurants Everywhere

Any restaurant opening from Union Square Hospitality Group is one to watch. Operations at Martina, which its chef calls "fine-casual," are a look at current industry trends set to go big.

Chefs+Tech: What Danny Meyer’s Martina Means for Restaurants Everywhere

Food and Drink

Chefs+Tech: How UberEats Works with Restaurants

Hungry people will be loyal to the delivery app that gets them their food fastest, period. UberEats touts algorithms, analytics, and a little bit of the human touch in its work with restaurants.

Chefs+Tech: How UberEats Works with Restaurants

Food and Drink

Chefs+Tech: Tender Greens Readies for Growth with a New Look and Updated Tech

It'll take more than just a new logo to compete in the crowded healthy-food-fast market. The Tender Greens refresh looks great, but its new restaurant practices, menu items, and technology will make or break the growing business.

Chefs+Tech: Tender Greens Readies for Growth with a New Look and Updated Tech

Food and Drink

Chefs+Tech: OpenTable Expands to Amsterdam with 100 Restaurants

OpenTable's expansion to international markets obviously includes reservations, but the company seems to be pushing restaurant discovery even harder.

Chefs+Tech: OpenTable Expands to Amsterdam with 100 Restaurants

Food and Drink

Chefs+Tech: Eat24 Sale Could Signify Yelp’s Focus on the In-Restaurant Experience

With several other restaurant-facing product offerings, Eat24 was the one that didn't fit into the Yelp puzzle. By ceding delivery to former competitor, Grubhub, Yelp is free to focus on the other parts of its business that certainly benefit from its robust consumer network.

Food and Drink

Chefs+Tech: The Not-So-Quiet Power of a Strong Restaurant Website

It's easy to overlook the importance of a well-designed and useful website in an age of social media hype, but a restaurant's website is the one true place the business has total control of the message.

Chefs+Tech: The Not-So-Quiet Power of a Strong Restaurant Website

Food and Drink

Chefs+Tech: The Trouble with Signature Ingredients

Streamlining menu offerings is a smart way to reduce the cost of food overall, but it also leaves a business vulnerable to major shifts in ingredient pricing.

Chefs+Tech: The Trouble with Signature Ingredients

Food and Drink

Chefs+Tech: Social Media Helps Jean-Georges Vongerichten Run His Restaurants

When your restaurant portfolio includes 37 (!) restaurants around the world, you have to get creative to stay involved with every single one.

Chefs+Tech: Social Media Helps Jean-Georges Vongerichten Run His Restaurants

Food and Drink

Chefs+Tech: Danny Meyer Says Restaurants Must Compete for People’s Time

Meal kits and delivery may replicate some of the satisfactions of dining out, but a restaurant's value lies in its experience. On top of everything else, restaurateurs must convince us to take the time to visit.

Chefs+Tech: Danny Meyer Says Restaurants Must Compete for People’s Time