Justin Dawes

'Deception' may be too strong of a word in this case, but the media attention goes to show that customers do not like to feel that they've been swindled. A quarter of customers pay the tip, but how many of them know it?

Constellation Software is clearly on an acquisition mission. Peakwork was the latest in its goal to claim a bigger hold on the travel industry.

The founder of Mews said late last year that there were more acquisitions in the pipeline. Here's the first since then, with no signs that it will be the last.

Short-term rentals are continuing to gain ground everywhere, as can be seen with raises this week for platforms in three different parts of the world.

A consumer platform for virtual travel was probably doomed no matter what. But its founder tried, grieved the loss, and is now moving on with a pocketful of lessons and his head held high.

Based on the company's claims, Journera's product could answer travel company prayers for better connectivity — but as with any startup, the trick is getting potential clients to agree.

The mobile swipeable story format has taken over social media, and now it has come to Google Travel, as well. It’s not groundbreaking, but it gives users an option to search for hotels in a way they may prefer.

Yanolja Cloud has acquired Innsoft, an Oregon-based provider of hotel management software, for $8.3 million.  

All the startups that raised money want to help their clients, whether they're airlines, hotels, or suppliers, do away with manual tasks and automate.

Recent advancements in artificial intelligence have the potential to transform sectors across the travel industry. This newsletter will keep you informed every step of the way.