Gordon Smith

The timing couldn’t have been worse. A major IT outage hitting just hours before Alaska’s earnings call underscores how fragile operations can unravel at the most inconvenient moment.

Two of the most powerful executives in European aviation positioned this rare joint interview not in the context of solidarity, but as a matter of industry security and survival.

Amazon's cloud computing division quietly powers millions of websites and supporting tech platforms. Monday's outage highlights its enormous reach.

Virgin Atlantic is getting a new captain, but can he steer the airline toward lasting profitability? As longtime CEO Shai Weiss prepares to step down, Corneel Koster inherits a carrier with a famous brand, deep-pocketed partners, but a shaky financial record. In this week’s feature story, we unpack the daunting to-do list awaiting Koster and his team.

By turning memes into core messaging and social snark into earned attention, Ryanair keeps its brand visible without heavy ad spend. Chief marketing officer Dara Brady talks strategy with Skift.

American Airlines is the latest carrier to join an elite club of sky-high centenarians, and it looks like it'll be making some noise doing so.

Renewed takeover chatter around easyJet comes during a slow-motion consolidation of Europe’s airline market.

By going public with the breach, Vietnam Airlines joins a growing group of companies learning that transparency and trust are as important as any technical fix.

Dubai built the world’s busiest international airport. Now it has to make it smarter.

Virgin Atlantic is turning to an internal leader with deep operational roots for its next CEO. That suggests an appetite for continuity over a dramatic strategic reset.