Articles by Danni Santana

What's done is done as it relates to the tourism dollars lost in the Dominican Republic this summer. The country is fighting perception at this point, but instead of blaming the media, it should look at local travel industry partners as a means to help regain consumer confidence.

Most hotel operators will say that food and beverage can be a money loser for brands, but offering some version of it remains an essential part of the guest experience. Hyatt just stepped up its game.

Oyo is more than just a budget hotel operator these days. Investments into its vacation home rental business are proof of that.

Can a loyalty program outlast the ups and downs of economic uncertainty in key markets? That's what Marriott is banking on by making sure Bonvoy offers everything customers want.

Hilton CEO Chris Nassetta has always been an optimistic person, but financial markets aren't always so positive thinking.

The hospitality industry is still working to figure out the vacation home rental market. Vacasa, the market leader in the space with respect to total managed properties, may just have a leg up on the competition.

The best way for travelers to get the most out of their Inspirato Pass is to book early and often. That way shelling out $30,000 a year for the subscription will essentially pay for itself, given the number of high-end trips customers will wind up taking.

Hilton's new ad campaign rollout last year clearly opened the company's eyes to reaching younger generations to build its leisure business.

Marriott believes it has a responsibility to make every type of lodging accommodation available to travelers. That, in a nutshell, explains the company's activity — and challenge — so far in 2019.

Property management systems are not the most exciting topic to discuss when assessing a hotel's tech prowess, but they are core to any company's ability to sell as many rooms as possible.