Cameron Sperance

Coronavirus

Hotel Construction Is Dwindling in the Middle East Despite Big Brand Interest

The pace of hotel development in the Middle East has fallen for more than a year, but companies aren't shying away from introducing new brands to the region. If it can sustain its winter travel appeal — and that's a big if — expect the development pendulum to swing in a positive direction.
Coronavirus

Hilton Sets Leadership Diversity Goals Ahead of Hotels Jobs Revival

Diversity in leadership makes a company better — period. While to be commended for laying the groundwork for advancing diversity when hiring picks back up, Hilton and other hotel companies can't stop with their latest diversity targets. This needs to be a long-term initiative across the entire industry.
Airlines

The Week That U.S. Travel Started Its Recovery, by the Numbers

Travel companies owe a lot to Moderna, Pfizer, and Johnson & Johnson. The acceleration of vaccine distribution jolted the U.S. travel industry out of its winter travel slump and built major strength heading into warmer months. Check out the numbers in just the last five days.
Coronavirus

Sonesta Built a Hotel Empire During the Pandemic: Here's What's Missing

Sonesta is now a major hotel company with hundreds of franchised properties and an eye toward further growth. But the big hurdle is expanding its loyalty program. Marriott's takeover of Starwood showed the complexities of engineering loyalty across brands at a huge scale.
Coronavirus

The Standard Moves From Human Touch (Tone) to Human Text With New Hotel Chat

Hotel labor groups have justifiably been concerned over the industry push in the last year to offer contactless features like mobile check-in that reduce staffing needs. The Standard’s chat function replacing calls to the front desk may be the rare tech innovation that actually helps the worker.