Brian Sumers

No one would accuse airlines of being early adopters, but some carriers are finally starting to realize the Internet of Things is here to stay.

Deal seekers, rejoice. New Yorkers now have a new cheap way to reach Europe. But don't expect it to be comfortable.

Normally, a European airline flying five times a week to New York is no big deal. But this one is different.

Delta, United, and American wanted the U.S. State Department to take unprecedented action against Emirates, Etihad Airways, and Qatar Airways. But the government didn't opt for a brash approach. This may well be the beginning of the end of the complaints.

If flight attendants ratify the contract, United's customers should win, and it will be a big win for Munoz, too. Today, flight attendants work under two labor agreements, making the airline a model of inefficiency at times.

Other airlines are trying to segment their customers as much as possible. But that's not something Southwest plans to copy.

Hawaiian Airlines is introducing new business class seats. But if you live in the mainland United States, you may not see a lot of them.

When it comes to regulating frequent flier programs, the U.S. Department of Transportation has little authority.

Design firm Acumen did something no one thought possible. It created a high-density, direct-aisle access business class cabin for United Airlines. Will passengers like it? We'll find out early next year.

We've heard this story before. But will this finally be the time United turns this around?