Announcements

The winning hotel designs at the 2013 European Hotel Design Awards focus as much on user experience and social interaction as they do aesthetic whimsy -- throughout the rate scale.

Many people can't or don't want to pay $250 and up for a hotel room they'll only briefly use in a trendy urban neighborhood. The Freehand brand is designed for those people.

Ex-hotelier Chip Conley is attempting to bring uniform standards of hospitality to the Wild West of online property sharing and half a million micro-entrepreneurs worldwide.

A localized hotel experience is the #1 marketing mantra in the American hospitality industry today, three decades after Bill Kimpton invented the idea.

The intersection of local doesn't just effect the hospitality industry, but also has implications for the local entertainment and arts scene, as well as creates the need for deeper tourism experiences. This is about remaining relevant for and attracting the next generation traveler.

Not the biggest shocker here, but a firm reminder that airlines can build loyalty with the right kinds of fees.

As the country's favorite punching bag, TSA didn't come out of this survey as bad as we thought it would. But 40% dissatisfaction isn't something you're going to brag about.

As airports compete for choosy passengers and air routes, they are turning into destinations themselves with unique amenities. Once regarded as purely utilitarian infrastructure, airports are now becoming more integrated with their surroundings and hosting new experiences for passengers and non- passengers alike.