A global transformation has taken place at airports turning previously stark hubs into mini-cities with local food and shopping options. The mix of political and commercial stakeholders in charge of New York City airports has slowed its similar progress; however, all parties are now realizing the importance in quickly improving the flyer experience.
The Bandwagon app's matching system is a smart way to reduce congestion and wait times without impacting current transportation infrastructure. If it's a success, we expect the service to expand quickly.
Fares may ultimately be lower in 2015, but most airlines will want to use this oil savings to cover deficits in their balance sheet for as long as they can get away with it.
Although the app is a clever marketing play, and perhaps effective relaxation tool, most flyers have apps, music and games that they already turn to in everyday life for relaxation or stress reduction.
The WOW tourism-based Iceland hub strategy is not dissimilar from that of IcelandAir. But by staying clear of big hubs, planning for sustainable growth and keeping fares low, Mogensen has mapped-out his flight path in favorable winds.
It's difficult to determine an exact ROI on airports' holiday celebrations, but neglecting to recognize the season would be noticeable and have negative impact on customers' perceptions.