Qantas is making some very smart and bold branding moves. The timing of this collaboration with Tesla around the launch of the Model S is only the latest.
Airports are starting to pay closer attention to customer experience, designing intelligent environments that are more connected, immersive and multi-sensory than ever before.
For Alaska Airlines, sudden changes to its loyalty program may be a lesson learned in how temperamental frequent flyers can be. But in the end, travel hackers will have to either play the game that the airlines create or quit.
The amount of data available to travel managers is growing. They just need to know how best to use those numbers to help them make the best choices for their travelers and companies.
Governments might argue that sustaining aviation is also a great infrastructural burden, and warrants a tax, but Tyler is absolutely right that without aviation our economies and our societies would be radically different.
If airlines can widen redemption options while making their customers happy and boosting revenue in the same move, then all parties can walk away happy.