Airline News

JetBlue's not the most profitable U.S. airline. It's not the most on-time. It doesn't have nearly the selection of destinations as its larger competitors. But the airline has succeeded in disrupting the industry with its innovative business class product.

Southwest doesn't care if you pay with points or cash. That's for good reason. Even if you pay with points, the airline often gets paid.

Chinese regulators are getting tough with cash-strapped HNA's Hainan Airlines, but not too tough because they don't want customers causing disturbances at the nation's airports when flights get cancelled.

Don't criticize airlines for segmenting their product. This is a basic business principle: Airlines want to sell customers the most expensive products they're willing to buy.

It's not easy to bring the 'fail fast' mantra to an airline. But through its innovation hub in Berlin, Lufthansa is trying to bring some tech-world principles to the airline business. That's a good thing.

This week in aviation, we analyzed several developments at American Airlines. The carrier is leveraging its plentiful data, tracking those who defect to another airline, and starting long-haul basic economy.

If you have an airline-branded credit card, you may think you're getting a free ticket. It is free — for you. But often someone is paying for it.

Qantas' new pilot academy may address the airline’s needs, but won’t solve an imbalance which has already seen regional Australian airlines cancel and reschedule services. Meanwhile, the government has bowed to pressure and will again grant temporary visas to pilots after scrapping them last year.

American Airlines knows a lot about its frequent flyers. Now it wants to use that data to improve revenue. That's sound strategy.

If you're a high-value American Airlines customer, the carrier knows a lot about you. Now it wants to leverage that data in a more sophisticated way.