Airline News

Qantas surprises the market by snaring a fifth of successful charter operator Alliance Airlines. Rival Virgin Australia is particularly worried by the move. Here's why.

Many airline executives believe the most important driver of customer satisfaction is reliability. American Airlines hasn't been pleased with its customer satisfaction scores, so it is trying to improve the basics of its operation. That's probably the right move. But does it also need to improve its product or brand image?

It might have been a difficult quarter for Wizz Air but it remains broadly optimistic. Along with other airlines, it will be hoping that the UK government comes to some form of agreement over Brexit.

A much improved PAL catches the eye of ANA, which aims to expand in Asia. The Philippine industry hopes it will greatly improve the slower growth in arrivals being seen from Japan.

Despite what the name might suggest, premium mediocre isn’t necessarily something bad. It’s just that after a while consumers are going to cotton on to the fact that simply adding avocado to every meal doesn’t always make it more luxurious.

It's now possible to book international premium economy award seats on American, Delta, and United. Only one carrier, however, has published a table indicating how much the seats should cost.

IndiGo’s appointment of veteran airline CEO Ronojoy Dutta to lead its aggressive expansion, particularly into new long-haul territory, is a fresh departure from the woes of non-happening Air India or Jet Airways.

Let's say the aviation industry hadn't been affected by the government shutdown. Would President Trump have moved to reopen the government this week? Probably not. But aviation is important, and no one wanted to see more delays and cancellations.

It can take some airlines as long as a decade after a merger before they truly operate as one entity. But Alaska Airlines is working much faster to gobble up Virgin America. Part of that is because both carriers were relatively small. But by any standard, Alaska is moving quickly.

Southwest has known for years that there is money to be made in differentiation and protecting your brand identity regardless of what Wall Street thinks. That's a factor in its decision not to launch basic economy or bag fees.