Airline News

It's now possible to earn bonus points and other perks as an elite Marriott Rewards member flying on Emirates and vice versa. Sure, Emirates may not fly to every destination on the planet, but free points are free points.

The aviation industry's impact on the environment is only going to grow over the coming years as air travel increases across the world. Increasing taxes might force airlines to find new solutions while also raising money to fund more sustainable forms of transport.

Many airline industry insiders say they expect passengers will fly the Max when it returns to service, provided the price is right. But branding and marketing experts see it differently. Many of them say Boeing must engage in a full-scale rebranding effort to make passengers comfortable enough to fly.

United is taking more chances than the typical risk-averse airline. That should help it boost revenue. But will it all be too complicated for the airline's operational teams?

It's no secret New York's airports need an overhaul. Port Authority is bringing in the operator of one of the world's best-regarded airports to do it — but structural challenges in the U.S. remain.

To reduce plastic waste, airports have to work with airlines, concessionaires, travelers, designers, local governments, and other parties. That's a lot of people to educate and much behavior to influence.

Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of SkyMiles, passengers simply want to fly on a better product.

This week in aviation, Delta's investment in its loyalty program leads to happy customers and better business. Plus, we make a tough choice as to what we believe it the most exciting region for airlines so far this year. Check out the story to read where it is and why.

Airline employees, in spite of being the first point of contact for most airline passengers, often don’t have access to the right data at the right time. Empowering them with the appropriate tools is imperative for driving real personalization and loyalty in the future.

Another strong quarter for Delta. Investing to create more customer loyalty is paying off. What a concept: doing what it takes to keep people keep coming back.