Hotels want to solve guests' concierge problems with a big flat screen
Skift Take
Of course hotels are installing digital screens: the technology replaces the need for human concierge, shamelessly promotes hotels’ on-site offerings, and looks better than a paper pamphlet stand. What’s not to love?
Hotels to guests: Put down your iPads and SmartPhones. There's something much more visually appealing to distract you in hotel lobbies these days.
They are digital screens, big and flashy ones, that hotels are hoping will draw guests out of their rooms and into the lobbies to learn more about the property and surrounding neighborhood.
The idea is to give travelers something they can't get on their own devices: insider information about the hotel, customized tips on restaurants and attractions, works by local artists, photos of guests at sister properties around the world, and more.
Up Next
Hotels
How Data Quality Issues Impact Global Hospitality Operations
There are wide discrepancies in data quality for hotel transactions across global regions, with the largest occurring in Asia-Pacific. Because hotels and agencies need to harness data quality to thrive, they must take a more nuanced regional approach to monitoring potential issues.
Sponsored 
Tourism
Indian Union Budget: The Hits and Misses for Tourism
While the Indian Union Budget for 2025-26 didn't roll out any blockbuster wins for tourism, the industry is still finding reasons to celebrate the small victories.
Airlines
U.S. Safety Investigators Are Reviewing Air Traffic Controller Staffing
The National Transportation Safety Board did not specify how many air traffic controllers were working at the time of the collision.
Airlines
United Airlines Shuts Down Rumors About a Merger
Rumors circulated online this week that United was potentially interested in merging with JetBlue or buying some of the New York-based carrier’s assets.
Short-Term Rentals
CEO of UK Property Manager Awaze to Leave the Company
Kjellberg's departure from Awaze occurs as vacation rental consolidation is on the agenda in Europe.