Hawaiian Airlines Handles Customers Via Text and 2 Other Aviation Trends This Week


Skift Take

This week in aviation news, JetBlue, Hawaiian, and Qatar find that tech can actually make their customers happier in a time when air travel seems to get more and more unpleasant.

Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines aviation. For all of our weekend roundups, go here.