Interview: Filling the Vast Innovation Gap in Corporate Travel


Skift Take

Corporate travel CEOs who want their companies to grow must seize every opportunity to innovate. And there are plenty of opportunities because the pace of change within corporate travel has been very sluggish.

New ideas shake up the leisure travel world at a dizzying pace, but innovation moves more slowly in the corporate travel. To find out how travel management companies are adapting to their clients' needs — and the technology that travelers are already using — Skift is talking to CEOs about the trends that are reshaping their industry. Our first discussion is with Mike Cameron, CEO of Salt Lake City-based Christopherson Business Travel, which booked more than $550 million in travel in 2015 for nearly 1,000 companies and organizations. Cameron said the company is investing significantly in developing new technology for clients, including two he highlighted: Travel Approval sends itineraries to travelers and their managers for approval or modification, annd Hotel Attachment identifies itineraries without hotel reservations and allows customers to either book a hotel, attach an outside reservation, or waive the need to book lodging. The company's transactions are up 12 p