6 Ways Tech Will Change the Airport Experience In Coming Years
Skift Take
The rate of innovation in mobile technology suggests that even if security still takes too long and seats are too small, flyers can at least rely on updated flight statuses and hassle-free check-ins.
Travelers want to get through the airport as quickly as possible with access to updates at their fingertips. Airports are answering that desire by investing heavily in technology that improves passengers' experience.
The majority, or 68 percent, of airport surveyed in SITA's 2013 Airport IT Trends Survey consider passenger experience as the most important driver of IT investment.
Global airports are expected to spend 5.43 percent of revenues on IT investments in 2013, which totals $6 billion for the global airport industry. Approximately 90 percent of airports plan to increase or maintain their spend in 2014.
We highlight the most significant changes that flyers should be on the lookout for through 201
