Roamie became a victim of test-and learn. Expedia found that a chatbot that's an end-to end solution isn't practical for now — but it might be in the future.
Expedia isn't reinventing the OTA. It's stretching the definition — upstream into inspiration, downstream into day-of-travel — so booking becomes one stop in a longer relationship.
On Monday's Good Morning Hospitality, A Skift Podcast, Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane break down why Airbnb, Uber, and TikTok are all making the same bet…
Telling the middle class to swap Bali for Kashmir sounds noble. But when a Dehradun flight costs as much as a Colombo holiday, patriotism alone won't fix the math.
A strike threat timed to the World Cup gave hotel workers maximum leverage. Every hotel union negotiator in other major cities will see this deal the new national labor benchmark.