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JetBlue’s Reality Check: Joanna Geraghty on Disruptions, Decisions, and the Comeback Plan

Wil Slickers photo
Wil Slickers

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This episode starts with a quick setup conversation between Wil Slickers and Skift’s airlines editor Gordon Smith, teeing up why this JetBlue session hits differently: it opens with a real-time operational disruption and a leadership test you cannot spin your way around.

Then we roll into Gordon’s on-stage conversation from Skift Aviation Forum with JetBlue CEO Joanna Geraghty, covering what happened, what JetBlue learned, and how the airline thinks about making high-stakes calls when customers only remember the day something breaks.

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