Southwest Says More Cuts Coming, CEO Stands by Bag Fees


Skift Take

Southwest CEO Bob Jordan said he was confident that some of the carrier's most controversial changes would boost its bottom line.

Southwest Airlines CEO Bob Jordan said the carrier remained committed to carrying out major changes like the introduction of bag fees, which have been met with customer blowback. 

“Looking ahead, we are confident in the initiatives we have outlined and the value we expect them to produce,” Jordan said in a statement.