Spirit Airlines Drops Change and Cancellation Fees in New Push for Profitability
Skift Take
Spirit’s changes come as its biggest competitor, Frontier, also dropped change fees and overhauled its pricing structure.
Spirit Airlines is the latest ultra-low-cost carrier to drop change and cancellation fees.
The carrier appeared to quietly remove most change and cancellation fees from its website during the weekend. Spirit said in a statement that it started implementing a new policy May 17.
Now, Spirit doesn’t charge any change fees for any fare classes, except for group bookings. Before, the airline charged anywhere from $69 to $119 to change or cancel a reservation, depending on the number of days before a departure.
A Spirit spokesperson said the new approach was part of a wider plan to enhance its products and policies.
