Expedia Backtracks on Outage Cause: 'Software Issue' Took Down Global Operations


An image of the Expedia homepage over the weekend when it and many of its sister websites were down.

Skift Take

Expedia provided a different explanation as to the cause of its global outages after we presented the company with a different account.

What caused the widespread outages at many of Expedia Group properties this weekend? The company initially attributed them to "maintenance" but provided a different explanation Monday:

"Expedia Group performs regular updates and changes to its systems, which is a complex and involved process," the company told Skift. "Yesterday, we did experience an outage caused by a backend software issue. We were able to bring our