2023 Archives

Limitations on understanding the travelers visiting friends and relatives segment have been eroding, but they are still there when it comes to the imaginations of destination marketers. Tourism agencies should try to push the envelope.

A big shift is about to happen in global tourism. Listen in for a conversation about India’s potential to change the industry.

In Skift's top stories this week, Sortis Holdings acquires Ace Hotels for $85 million, business travelers seek more conference networking, and GetYourGuide CEO talks reimagining search for travel experiences.

American Airlines Chief Customer Officer Alison Taylor is retiring. Her departure will leave the Fort Worth, Texas- based carrier with no C-suite executive whose sole purview is customers.

Colombia's civil aviation authority, Aerocivil, is taking a new look at the proposed merger of Avianca and Viva Air following what it described as a "substantial irregularity" in its initial…

Independently owned lifestyle hotels lack resources to battle against the global conglomerates with their streamlined loyalty machines. But Springboard thinks it can boost quirky properties by revamping the playbook for third-party hotel management.

The boutique brand AlmaLusa is betting that more tourists want to stay in places that deeply reflect Portuguese culture. It's testing whether luxury travelers care about authenticity rather than just location and amenities when picking hotels.

The explosive popularity of online guest reviews on numerous review platforms has made it imperative for hotels to adopt reputation and review management software to benchmark guest satisfaction. This tech category has observed growth in the last decade and has the potential to generate $1.3 billion in annual revenues.

China's moneyed travelers are becoming a sought-after segment, especially as group travel is approved again, but there will be no tailoring of products according to their needs simply because luxury travel isn't specific to its source markets.

As your business and leisure trips get combined, so, too, will travel industry business models become blended.