Airbnb, Google and Agoda Hint at Upcoming Search and Fintech Features


Skift Take

Airbnb needs to provide more information to guests about hosts, and making them more searchable would be an improvement. The fear, though, is that such information would make it easier for guests to book directly with hosts and bypass Airbnb.
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Top executives at Airbnb, Google Travel, and Agoda separately provided hints in the last few days about upcoming features on their companies' wish lists.

They revolved around search and "fintech."

Airbnb Could Add More Host Information

Airbnb Chairman and CEO Brian Chesky said at Skift Global Forum last week that enabling guests to find out additional information about the host, whether that person is a musician or has other appealing traits, could be of great interest.

"There’s a group of people that don’t care a ton who the host is, and where the host is maybe a property management company, and who they are it doesn’t matter as much," Chesky said. "But there’s probably a much larger group of people that want to stay in a real house. They care who the person is."

Airbnb recently expanded the categories guests can use to search for properties, including everything from lakefront homes to A-frames and abodes in surfing areas so adding a different way to