Capital One Travel Is Sleek But Limited by Content Gaps: Skift Review


Skift Take

Capital One Travel is a surprisingly nimble online travel site for a portal of this type that's still in beta. That being said, it has some significant content holes.

Capital One Travel, powered by Hopper, is a surprisingly sleek option for cardholders, but it has its limitations, as well.

For Hopper users, consider the U.S.-based credit card company’s recently upgraded travel portal as sort of a Hopper plus. It has, or soon will have, all of the main features that Hopper is known for, including price predictions and price tracking, price drop refunds if an airfare decreases after booking, and a price match guarantee on flight, hotel, and car rental bookings, but only up to 24 hours after booking.

On the drawing board as well, are the options to freeze an airfare while waiting to book, and the ability to cancel a flight for any reasons up to 24 hours before its scheduled departure with flyers recouping “most” of their ticket cost, according to Capital One. 

One important element Capital One Travel, which is in beta, adds to the mix beyond what Hopper itself offers in its own app is the portal’s integration with the Capital One rewards program. So Venture, VentureOne, and Spark Miles customers can earn and burn rewards on their travels. 

For example, these cardholders can earn five miles per dollar spent on hotel bookings and car rentals made through Capital One Travel.

Once these cardholders earn their miles, they also have the option to transfer their miles to more than a dozen Capital One airline partners to build up thei