Flyers Could Get Relief on Fees for Checked Bags That Arrive Late
Photo Credit: Passenger is worriedly looking for her checked luggage on the carousel. Skift/Flickr / TheeErin/ Flickr
Skift Take
Arriving at your destination without your luggage is never fun, and not practical. The Biden administration is trying to change the burden from consumers to airlines.
In an effort to level the field for consumers, the U.S. Department of Transportation is proposing two rules making changes to the handling of refunds for checked bags and other passenger services, said a source familiar with the matter, not authorized to speak.
Currently, if an airline loses a passenger's bag, a passenger is entitled to a refund if they paid to check bags and the airline declares the bag lost. While most airlines will generally declare a bag lost anywhere from five days to two weeks after the flight, the process varies by airlines, the U.S. Department of Transportation refund website states.
Inst
